HAVE ADDITIONAL QUESTIONS?
For more answers to frequently asked questions, work directly with a member of our team and send us a message here or call us at 1-877-817-7615 and we will be glad to assist you, our call center hours are listed below for your convenience. We are here to make your shopping experience as pleasant and hassle-free as possible. Please note, chat availability is subject to change.
| Day | Call Center Hours (CST) |
| Sunday | CLOSED |
| Monday | 9:00 AM - 6:00 PM |
| Tuesday | 9:00 AM - 6:00 PM |
| Wednesday | 9:00 AM - 6:00 PM |
| Thursday | 9:00 AM - 6:00 PM |
| Friday | 9:00 AM - 6:00 PM |
| Saturday | 10:00 AM - 5:00 PM |
Have Questions About Recrafting?
Please reach out to us at recrafting@allenedmonds.com or call us at 1-877-495-5564.
| Day | Recrafting Call Center Hours (CST) |
| Sunday | CLOSED |
| Monday | 8:00 AM - 5:00 PM |
| Tuesday | 8:00 AM - 5:00 PM |
| Wednesday | 8:00 AM - 5:00 PM |
| Thursday | 8:00 AM - 5:00 PM |
| Friday | 8:00 AM - 5:00 PM |
| Saturday | CLOSED |
Our consumer care offices will be closed the following holidays in 2023:
Monday 6/19 - Juneteenth
Tuesday 7/4 - Independence Day
Thursday 11/23 – Thanksgiving Day
Monday 12/25 - Christmas Day
Monday 1/1 – New Year’s Day
In addition to the above our recraft offices will also be closed:
Monday 5/29 - Memorial Day
Monday 9/4 - Labor Day
Friday 11/24 - Day after Thanksgiving
Friday 12/22 - Christmas Eve Observed
Friday 12/29 - New Year’s Eve Observed